Ritesh Gupta
- Role
- India Ops Lead- Pv Trust & Safety at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ritesh Gupta
With over a decade in strategic operations and customer experience leadership, my journey has been defined by a passion for leveraging advanced technology and e-commerce to revolutionize service delivery. Currently spearheading the Trust & Safety Operations division at Amazon India, I am committed to enhancing customer trust through innovative strategies that resonate with Amazon\'s mission. My expertise in Business Operations, People and my role enable me to contribute diverse experiences and drive change that aligns with our organizational goals.At UPL, I pioneered the Consumer Experience department, focusing on developing infrastructure for future customer experience initiatives. My emphasis on artificial intelligence and e-commerce solutions was instrumental in delivering a state-of-the-art customer experience. My success in this role was underpinned by skills in partner relationship management and shared services, contributing to a seamless, technology-driven consumer journey.
Experience
India Ops Lead- Pv Trust & Safety
Jun 2024 — Present · Bengaluru, IN
Education
Govt. Gandhi Memorial Science College
Bachelor of Applied Science - BASc
2001 — 2004
Indian Institute of Management Ahmedabad
Strategic Management
2021 — 2021
Jain higher secondary Jammu
12th
1999 — 2001
Indian School of Business
Operations Certification
2021 — 2021
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA
2014 — 2016
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