Ritesh Singh
Front Office Manager @ Weekend Address. OTA Revenue Consultant @ Sysotel.ai. Over 12 years of experience in Hospitality.
- Role
- Front Office Manager at Weekend Address
- Location
- Surat, GJ, IN
- LinkedIn followers
- 500 followers
About Ritesh Singh
With over a decade of expertise in front office operations, I have a proven track record…
Experience
Front Office Manager
Mar 2019 — Present · Surat, IN
As a Front Office Manager, I oversee daily operations to guarantee a flawless and outstanding guest experience. My role involves handling front desk team, taking guest inquiries for room and banquet bookings and maintaining the highest levels of service.Responsibilities:• Sales: Increasing room sale and improving performance of Hotels through Corporate, Travel Agents and OTAs.• Guest relations: Respond quickly to requests and concerns from guests to increase their level of satisfaction and loyalty.• Reservation Management: To maximize income and occupancy, supervise booking systems and handle bookings.• Event Booking: Meeting guests, corporates and event managers for personal and corporates event booking.• Operational Efficiency: To increase productivity and enhance the guests experience, streamline front desk procedures.• Analytics & Reporting: Creating reports and monitoring on important performance indicators to track and performance.• Team Leadership: Direct and inspire front desk employees to provide outstanding customer service and smooth operations.• Training and Development: Provide team members with instruction on hotel policies in order to create a productive and polished work environment.With a keen eye for detail and a deep passion for hospitality, I am committed to providing exceptional guest experiences while advancing operational excellence.
Education
STEi singapore
Certificate
2012 — 2013
Annamalai University
Post Graduate Diploma
2018 — 2019
Kuvempu University, Shankaraghatta, Shimoga
Bsc
2009 — 2011
Skills
- Hospitality
- Hospitality Industry
- Front Office
- Hospitality Management
- Hotels
- Pre-Opening
- Hotel Management
- Resorts
- Customer Service
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.