Ritesh Singh
Accenture∆Ex- Student {Instituto Camões}Embassy of Portugal
- Role
- Order to Case Operation Associate & P2p at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ritesh Singh
Global sales operations specialist with a strong foundation in finance, sales operations.Manage complex global sales order bookings, Verifying customer financial documents including and resolve operational issues using Salesforce, SAP, client software tools and Excel ensuring compliance with business policies and SLA targets.Reviewing key performance indicators (KPIs) for sales order bookings, preparing customer quotes (RFQs).Analyzing SKU performance, and maintaining sales process hygiene and data accuracy.Collaborate with cross-functional teams (including procurement, technical sales, and accounts receivable)across North America and LATAM to resolve selling partner issues and streamline operational workflows.Create internal dashboards and maintain communication with leadership on project status and updates.Order-to-Cash processes, supporting global teams across multiple regions. Highly organized, adaptable, and analytical, with a quick learning ability and proven collaboration skills. With hands-on experience managing resources, monitoring performance, and ensuring compliance. Enhancing collaboration with diverse teams and achieving advanced Portuguese language proficiency.
Experience
Order to Case Operation Associate & P2p
Oct 2025 — Present
Support global order bookings and resolve operational issues using SAP, Salesforce and related tools. Executed and managed vendor chargeback processes by reviewing contracts, purchase orders, and statements of work to ensure compliance with financial and operational policies. Create, review and manage quotes (RFQ) to support order creation for technical products and services. Monitor supplier\'s credit scores and performance while verifying customer financial contracts. Acted as the primary liaison between vendors, finance, supply chain, and sales teams to resolve disputes, billing issues, and inquiries efficiently. Engage directly with stakeholders and selling partners, providing solutions and ensuring a positive experience.
Education
Delhi University
Intensive advanced diploma in Portuguese language, Portuguese Language and Literature
Veer Kunwar Singh University, Ara
Bachelor of Science, Botany/Plant Biology
{instituto Camões }-Embassy of Portugal
B1 level, Portuguese Language and Literature
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