Ritesh Rana

Billing System Analyst | Application & DevOps Support in Telecom | Linux • SQL • Kubernetes • Kafka • ITIL | Driving Reliability & Customer Success | 4+ yrs Experience | Ex-Infoscion

Role
Billing System Analyst at CSG
Location
Dhanbad, JH, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ritesh Rana

With over 4 years of progressive experience in the IT sector, I specialize inapplication and DevOps support for leading telecom clients. I have successfully managed critical incidents, optimizedsystem performance, and ensured seamless client operations through acustomer-focused approach.My expertise spans- Application Support and Site Reliability Engineering- Linux, SQL, Kubernetes, Kafka, ServiceNow, Druid, hdfs and ITIL frameworks- Direct client interaction and stakeholder management- Troubleshooting, root cause analysis, and driving process improvementsI am passionate about leveraging technology to solve complex businesschallenges, and I thrive in fast-paced, collaborative environments. My goal isto continue growing as a solutions-driven professional, contributing toinnovation and excellence in every project I undertake.Let’s connect if you’re interested in discussing technology, telecom, or newopportunities.

Experience

  1. Billing System Analyst

    CSG

    Sep 2025 — Present

Education

  • CV Raman College of Engineering (CVRCE), Bhubaneswar

    Bachelor of Technology - BTech, Mechanical Engineering

    2016 — 2020

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ritesh Rana — Billing System Analyst at CSG in Dhanbad, JH, IN | Unifers