Ritesh Kumar

Associate Director - Business Operations & Restaurant Solutions Group | Former Head of Learning & Development | Former Head of Business Extension | Former Manager-Operations.

Role
Associate Director - Business Operations & Restaurant Solutions Group at McDonald's
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Ritesh Kumar

16 years of rich experience in worlds best QSR.

Experience

  1. Associate Director - Business Operations & Restaurant Solutions Group

    McDonald's

    Mar 2024 — Present · Mumbai, IN

    Strategic and results-oriented operations leader with over 17+ years of experience leading large-scale operations in QSR industry. Currently serving as Associate Director-Operations at a leading QSR chain of 430+ Restaurants. Expert in business turnaround, customer-centric innovation, and stakeholder management. Also known for building high-performing teams, scaling operations, and delivering consistent financial results.

Education

  • Ihm Goa

    Bachelor of Hotel Management.

    2005 — 2008

  • Welingkar Institute of Management

    Executive MBA, Business, Management, Marketing, and Related Support Services

Skills

  • Customer Satisfaction
  • People Skills
  • Hospitality
  • Performance Management
  • Profit
  • Operations Management
  • Management Consulting
  • Job Coaching
  • Hiring Employees
  • Leadership
  • Sales

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Ritesh Kumar — Associate Director - Business Operations & Restaurant Solutions Group at McDonald's in Mumbai, MH, IN | Unifers