Ritesh Kumar

About Ritesh Kumar

I am a Cloud Infrastructure Engineer with 5+ years of hands-on experience in managing and supporting Google Cloud Platform and Microsoft Azure environments. My expertise includes compute, networking, security, patching, load balancing, IAM, and incident/change management across hybrid cloud setups.I specialize in managing GCP Compute Engine workloads, VPC networks, snapshots, disk provisioning, OS patching, and enforcing security hardening through firewall policies and IAM best practices. I also have solid experience in Azure operations, including VM lifecycle management, Standard/Internal Load Balancers, NSGs, patching, and firewall rule administration.I have worked extensively with ITIL processes—creating CRQs, performing risk/impact assessments, coordinating CAB approvals, and executing zero-downtime maintenance activities during approved windows.I enjoy troubleshooting cloud and network issues, optimizing resources, improving reliability, and collaborating with cross-functional teams to deliver secure, stable, and cost-efficient cloud environments.I am passionate about continuous learning and aim to grow further in Cloud Infrastructure, SRE/Platform Engineering, and automation.

Experience

1. Cloud Engineer

   Tata Consultancy Services

   Feb 2021 — Present · Kolkata, IN

   Managing GCP Compute Engine VMs, disk provisioning, snapshots, high-availability configuration, and OS patching (Linux/Windows) within maintenance windows.Configuring and maintaining VPC networks, firewall rules, IAM roles, service accounts, and secure connectivity across GCP workloads.Handling Azure operational tasks including VM lifecycle management, Standard/Internal Load Balancers, NSGs, firewall rules, and patching cycles.Monitoring cloud resource performance using Cloud Monitoring & Logging, resolving incidents, and optimizing resource utilization.Executing ITIL-driven change management activities such as CRQ creation, impact analysis, CAB approvals, and zero-downtime maintenance tasks.Troubleshooting cloud and network issues across GCP and Azure environments, ensuring high availability and secure operations.Collaborating with cross-functional teams to improve cloud reliability, enforce security best practices, and support hybrid infrastructure readiness.

Education

• A K Gopalan College Bhagalpur

  Intermediate, PCM

  2014 — 2016

• Indian Institute of Technology, Roorkee

  PG Diploma in Cloud Computing, Department of Science and Technology

• Tilkamanjhi Bhagalpur University

  Bechlor of Science, Physics Honors

• L/S HS Ramnkabad Kharagpur

  Matriculation