Ritesh A.
Director – Cloud, DevOps & AI-Driven Automation | 25+ Years in Digital Transformation
- Role
- Director at Techmates Technologies
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ritesh A.
Visionary technology leader with 25+ years of experience driving enterprise IT…
Experience
Director
May 2024 — Present · Noida, IN
Own the technology strategy and multi-quarter roadmap, aligning platforms, data, security, and operations to revenue, margin, and customer experience goals.• Lead IT operations and reliability (SRE/ITIL), set SLOs/SLAs, and drive observability/AIOps to reduce incidents and MTTR while improving availability and performance.• Architect and govern cloud/hybrid infrastructure with IaC, DevSecOps, and FinOps, balancing speed-to-market with security, compliance, and cost efficiency.• Oversee delivery excellence end to end (discovery to hypercare), instituting pragmatic Agile practices, CI/CD, and platform engineering to accelerate developer productivity.• Establish security posture and risk management: identity and access, data protection, vulnerability management, incident response, DR/BCP with tested RTO/RPOs.• Build and mentor a high-performing team; define roles, career paths, and a culture of ownership, automation, and continuous improvement.• Manage budgets, P&L elements, vendor contracts, and partner ecosystems; rationalize tooling and negotiate SLAs for value and scalability.• Create executive reporting on KPIs/OKRs, risk, security, cost, and value realization; run governance and change management with clear decision rights.• Drive data and analytics enablement for real-time insights and decisioning; ensure data quality, lineage, and reliable contracts across domains.• Champion innovation and AI enablement (AIOps/LLMOps, automation pilots) with responsible AI controls and measurable business outcomes.• Support go-to-market with technical diligence, security responses, and scalable architecture narratives for enterprise customers and partners
Education
Manipal University
MS
National Institute of Electronics and Information Technology
Master of Computer Applications (MCA)
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