Rita Mihaela Stan
Customer Success Manager @ADELYA - Loyalty Operator
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WORK HISTORY
Customer Success Manager @ADELYA - Loyalty Operator
Labège, FR
Post‑sale client follow‑up: Platform onboarding, adoption, and usage guidance- Customer loyalty: Nurturing our own client base, retention strategies- Upsell:+ €71 in 6 months - Customer Support: Issue resolution, ticketing, feedback loops
EDUCATION
TBS Education
Master's degree, Management
Institution Sainte Marie d'Antony
Baccalauréat, Science politique-Géopolitique ; Langues, littératures et civilisations étrangères:anglais
IUT de Sceaux
But, Techniques de commercialisation
University of Paris I: Panthéon-Sorbonne
Bachelor's degree, Bachelor’s degree in Economic and Social Administration
ABOUT RITA MIHAELA STAN
Customer success manager at Adelya // Co-founder of EasyLink
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