Ritam Sengupta
Driving IT & Data Modernization | ServiceNow Consulting | Cloud Advisory | Building Resilient Digital Enterprises
- Role
- Associate Vice President at Palni Inc
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ritam Sengupta
I help enterprises modernize IT operations and data ecosystems by aligning technology with business outcomes. With over 20 years of experience across consulting, sales strategy, and enterprise transformation, I specialize in guiding organizations through change in areas such as IT platforms, cloud adoption, data modernization, and automation readiness.At Palni Inc. I work with CIOs, IT leaders, and infrastructure teams to- Strengthen IT operations through ServiceNow consulting (CMDB, ITSM, ITOM, ITAM)- Improve decision-making by modernizing enterprise data with advanced integration- Reduce risk and improve compliance with structured roadmaps and actionable insights- Enable automation and AIOps by ensuring reliable, trustworthy IT and data foundationsMy career journey includes leadership roles across technology consulting, enterprise account management, and GTM strategy at Palni Inc, Innova Solutions, HighRadius, Sonata Software, and Dell. This mix of consulting and commercial experience allows me to bridge business priorities with technology execution.I’m passionate about helping organizations transform technical debt into strategic advantage, ensuring IT is not just a support function but a driver of growth, resilience, and agility.Focus Industries: Telecom | Automotive | Banking | Healthcare | Retail | Manufacturing | Energy | Technology
Experience
Associate Vice President
Aug 2025 — Present
Palni Inc. is a ServiceNow Partner and Snowflake Partner. I lead consulting engagements that help enterprises maximize value from ServiceNow by aligning IT operations with business outcomes.Key Focus Areas:• AI-Powered CMDB Assessment – Evaluating CMDB health, accuracy, and readiness for automation & AIOps• ServiceNow Consulting – Advisory on ITSM, ITOM, ITAM, and digital workflows to strengthen IT operations• Data Modernization – Data integration, governance, AI Enabled Data Agents.Delivering strategic roadmaps, actionable insights, and measurable improvements for clients across industries including Telecom, Utilities, Manufacturing & Automotive.
Education
Sikkim Manipal University (SMU)
Master of Business Administration - MBA, Marketing
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