Rita Jerman
Associate Vice President, Client Transformation @Ferrilli
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WORK HISTORY
Associate Vice President, Client Transformation @Ferrilli
I lead and integrate assessment, sales coordination, state contracts/procurement, RFP management, and client change management within the higher education sector to ensure a seamless operational flow from pre-sales evaluations to contract closure. I establish a disciplined, strategic documentation approach to standardize sales operations and ensure a seamless handoff to service delivery. My core responsibility is upholding the quality of evaluation reports and implementing robust standards to enhance the precision and effectiveness of evaluation services.
EDUCATION
Capella University
Ed.D.
North Carolina State University
M.Ed.
University of North Carolina at Greensboro
B.A.
SKILLS
ABOUT RITA JERMAN
I help colleges and universities get unstuck.For over 30 years, I’ve guided institutions through some of their most complex moments — ERP transitions, organizational realignments, and technology overhauls that touch every corner of campus life. What sets my approach apart is simple: I lead with purpose, not platforms.As a strategist and change advisor, I bring clarity to complexity. My work blends practical insight with a deep understanding of people, process, data, and technology. Whether I’m helping a president rethink institutional priorities or equipping a project team to manage risk, I lead with legacy in mind — building solutions that last and leadership that inspires.My clients value my directness, discretion, and results. My team brings the same. Together, we help institutions plan wisely, execute well, and walk forward with confidence.Let’s talk if your college is facing a crossroads — and needs a guide who’s been there.
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