Rita Cunha
HR Operations & Human Capital Solutions Analyst | Process Optimization | Stakeholder Collaboration | Systems & Compliance
- Role
- Senior Human Resources Generalist at Edward Jones
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Rita Cunha
I’ve built my career in HR by focusing on people, process, and problem-solving. As a…
Experience
Senior Human Resources Generalist
Jan 2023 — Present · Chicago, IL, US
Provide comprehensive HR support to associates as well as family members, applicants/candidates, and third-party vendors across the US and Canada. Handles general HR inquiries and complex cases requiring in-depth guidance, consultation, and policy explanation.• Serve as first level HR support for associates regarding benefits, compensation, performance and conduct management, hiring procedures, HR policy interpretation and promotion, separation, and transfer processes.• Utilize de-escalation techniques and offer support when responding to associates who are distressed by work related matters, personal crisis, or other concerns.• Collaborate with other cross-functional HR teams to escalate associate inquiries when appropriate.• Participate in stakeholder meetings/projects to influence decision making which impacts both HQ and Branch associates.• Responsible for supporting team as a Subject Matter Expert who analyzes themes, trends, and opportunities. Includes building stakeholder partnerships inclusive of reactive and proactive communication to lead efforts in optimizing the associate experience.
Education
University of Phoenix
Bachelor of Science - BS
2013 — 2017
University of Phoenix
Certificate
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