Rita Saitgazina
General Manager Experience Insight @Delta Air Lines
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WORK HISTORY
General Manager Experience Insight @Delta Air Lines
Atlanta, GA, US
Lead Delta’s enterprise Net Promoter Score (NPS) strategy by managing performance of its customers’ travel experience, benchmarking across competitors, and elevating insight to executive stakeholders across divisions to guide enterprise focus on customer experience and drive NPS growth.
EDUCATION
University of Virginia Darden School of Business
Master of Business Administration (MBA)
University of Minnesota Duluth
BBA, Marketing & French
SKILLS
ABOUT RITA SAITGAZINA
Diversified professional with Sales, Operations, and Customer Service experience. Skilled in project management, analytical research, finance processes and continuous improvement. Proven ability to innovate, train, and lead teams.
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