Rita Peterson
Driven Leader with 10+ Years of Experience in Customer Care
- Role
- Case Management Analyst at The Cigna Group
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Rita Peterson
I am a motivated professional with 10+ years of experience mentoring and coaching employees to drive company growth and customer satisfaction within the insurance sector. I am well-known for my ability to incorporate interactive training needs to modernize outdated curriculum content. Throughout my career, I have honed my outstanding communication, active listening, and follow-through skills to form a collaborative and knowledge-sharing environment. With my background in teaching, I am highly proficient in analyzing an employee’s learning style and needs that enable development of diverse training initiatives. I am currently seeking to leverage my training and hands-on leadership style into a fulfilling long-term role. Please do reach out if you would like to know more about my career and my current objectives!Specialties: Benefits Administration | Customer Care | Strategic Planning | Mentoring and CoachingMarket Research & Analysis | Curriculum Development | Relationship Building | Influential Communicator Deadline Management | Detail-oriented | Critical Thinking | Conflict Resolution
Experience
Case Management Analyst
Feb 2024 — Present · US
Education
University of Minnesota-Twin Cities
Master of Arts (M.A.)
Bethany College
Bachelor of Arts (B.A.)
Portland State University
Administrator Licensure Program
Skills
- Curriculum Development
- Classroom Management
- Choral Conducting
- General Music
- Educational Technology
- Special Education
- Integrate Music Into the Classroom
- Teacher Training
- Staff Development
- Elementary Education
- Teaching Adults
- Social Media
- Educational Leadership
- Curriculum Design
- Teaching
- Choral
- Classroom
- Lesson Planning
- Music Education
- K-12
- Differentiated Instruction
- Grant Writing
- Apple Os
- Middle School
- Instructional Design
- Higher Education
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