Rita P.
Modern Workplace Product Owner @NHS Supply Chain
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WORK HISTORY
Modern Workplace Product Owner @NHS Supply Chain
Responsible for leading the strategic transition of the End-User Computing (EUC) product support services from a conventional ITO outsourcing model to a streamlined SIAM framework, ensuring alignment with business needs and operational effectiveness. Supporting the creation of contractual agreements, providing technical advisory and transition support to a new supplier, ensuring that service support effectively complies to the business requirements and guiding principles of the new model.Conducting thorough reviews of the transition strategies and translating findings into practical recommendations to promote enhancements and efficiencies across the delivery process. Overseeing the implementation of the exit and transition plans, ensuring the accuracy of all necessary documentation related to key technology designs, services, assets and processes. Conducting comprehensive risk assessments and putting mitigation plans into actions, minimising service interruption and enablement of a smooth transition.Shaping the EUC roadmap and lifecycle strategy, focusing on the development of cost-effective, incremental solutions, designed to deliver measurable value at each stage, ultimately forming the foundational pillars that support the long-term roadmap vision.Fostering collaboration across cross-functional teams and establishing strategic partnerships with suppliers, ensuring outcomes align with the overall organisational vision and initiatives.
EDUCATION
Loughborough University
2:1
Loughborough University
1st
Institute for Manufacturing (IfM), University of Cambridge
GOLD for Technology Leaders
ABOUT RITA P.
An experienced SC Cleared, Enterprise Architect & Fractional CTO, with more than 18 years of experience in providing consultancy in leadership and direction in designing and implementing Enterprise level Technology strategies, solutions and architectures. A result orientated individual who has excellent management skills and a performance record for building strong customer focused technical solutions across a variety of commercial and public sector environments. Significant experience and strengths in relationship building with key stakeholders, shaping and defining digital transformation strategies to deliver operational excellence with innovative use of technology to support business objectives. Has strong influential and leadership skills where key strategic decisions need to be made at senior management level to ensure successful outcomes for both parties. Domain knowledge: End User Computing, Multi Cloud (Azure/AWS/GCP) Hosting, encompassing the majority of Microsoft, Citrix and Virtualisation technologies as well as a good understanding of other areas such as network, storage and client-based technologies. Proficient in several functions including, Bids/Pre-Sales, Business Development, Contracts, Outsourcing, Global Offshoring, Service Delivery, Project Management, Transition and Transformation.
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