Risshma Banan

WORK HISTORY

EDUCATION

ABOUT RISSHMA BANAN

Empowering others to grow has never felt like work—it\'s my purpose. From classroom sessions to corporate training rooms, I thrive on creating engaging learning experiences that drive real transformation. As a Senior Corporate Educator with over a decade of experience, I specialise in designing and delivering dynamic learning programs across diverse industries. My passion lies in creating innovative, learner-centric solutions that align with organisational objectives and empower individuals to excel in their roles. Throughout my career, I have honed my expertise in: Training Design & Development: Proficient in needs analysis, curriculum design, and instructional methodologies, I craft comprehensive training programs that address specific learning requirements. Training Delivery: Skilled in virtual and in-person facilitation, I excel in engaging diverse learner groups, utilizing advanced presentation skills and facilitation techniques. Soft Skills: Adept in communication, collaboration, adaptability, and cultural sensitivity, I foster an inclusive and productive learning environment. I served as a Program Manager at Develup, where I successfully managed a team of content writers, enabling and equipping them to increase our social media subscriber base by 25%, and developed a 15-hour Customer Excellence course. Previously, at Infosys BPM, I delivered impactful training to new hires, focusing on communication, soft skills, and cultural sensitivity. My tenure at Microland Limited as Lead - Talent Transformation involved managing a team of trainers, conducting performance appraisals, and developing performance analysis tools. At IBM Global Process Services, I excelled as a Lead - Voice & Accent Trainer, delivering comprehensive training to new hires and ensuring high-quality communication standards. As a perpetual learner with an unquenchable thirst for knowledge, I am committed to continuous skill enhancement and active collaboration within the learning and development community. My unbiased rationale and proactive approach inspire trust and drive success in all my endeavors. Beyond my professional pursuits, I am an avid traveler and music enthusiast. Traveling allows me to explore diverse cultures and perspectives, enriching my understanding of global learning environments. Music, on the other hand, is my creative outlet, fueling my passion for continuous learning and personal growth. I invite you to connect with me to explore potential collaborations and share insights into innovative learning and development practices.