Risly Haniffa
Application Specialist @bp
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WORK HISTORY
Application Specialist @bp
London, GB
Deliver day‑to‑day technical support for BP’s enterprise applications.Troubleshoot functional and performance issues, logging and resolving tickets via ITSM systems.Coordinate with global IT teams to implement patches, upgrades, and system enhancements.Lead configuration during rollouts, upgrades, and integrations with other BP systems.Run training sessions or workshops to onboard users to new features or modules.Build and maintain automated reports, queries, and dashboards to provide stakeholders with key insights.Monitor application performance and recommend optimizations using data-driven analysis.Strong communication and influencing skills, with proven experience in multicultural and international environments.
ABOUT RISLY HANIFFA
I am a dedicated Software Developer with 6+ years of experience delivering scalable…
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