Rishu Trehan
Sr Manager, Portfolio Delivery @Metrolinx
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WORK HISTORY
Sr Manager, Portfolio Delivery @Metrolinx
Accountable for leading the delivery of new digital products, features, and experiences in line with business priorities and strategies Overseeing the development of business cases, funding approvals, RFPs, Vendor selection/management, budgeting, road mapping, and resource planning. Led delivery within a cross-functional Digital delivery team, collaborating with Digital Product Owners, IT Platform Owners, IT Security, and third-party vendors Foster collaboration among product and platform owners, delivery leads, engineering teams, and cross-functionally Led the effort to define Customer Digital Strategy and roadmap, resulting in the identification of eight areas for new-age customer experience and operational efficiencies Led the delivery of a marketing automation platform using Salesforce Marketing Cloud and the consolidation of multiple instances of MS Dynamics onto MS Dynamics 365 Managing the development of an enterprise-wide Information Hub using Azure cloud and API Gateway to share data and information across different digital channels Managed the delivery of an enterprise IT Service Management system (ITSM) using ServiceNow, resulting in an improvement in IT reputation and cost savings of Successfully migrated existing websites and document management systems as part of a data center migration, resulting in cost savings of Managed the delivery of a rail link connecting Union Station in Downtown Toronto to Toronto Pearson International Airport, improving Metrolinx reputation and generating additional revenue Received the Metrolinx Innovation Award for leading and implementing a crowdsourcing solution for receiving ideas Delivered an Intranet web portal using SharePoint 2013 for 20+ business units, resulting in a annual savings in support.
EDUCATION
Walden University
MS in Management, Management
Delhi University
Bachelor of Commerce (BCom), Accounting
National Institute of Information Technology
Diploma in Software Development, Software Development
ABOUT RISHU TREHAN
I’m a Senior Digital Transformation Leader with 22+ years of experience delivering…
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