Rishu Singh

About Rishu Singh

Salesforce Developer with 4.5+ years of experience building scalable, secure, and high-performance solutions across Sales Cloud, Service Cloud, and Experience Cloud. I specialize in designing end-to-end platform solutions that combine strong data modeling, automation, and integration patterns to support business-critical workflows.I have strong hands-on expertise in Apex, Lightning Web Components (LWC), Flows, Triggers, and Salesforce integrations using REST/SOAP APIs and Platform Events. I enjoy working at the intersection of development and platform engineering — building systems that are reliable, scalable, and easy to operate in production.In my current role, I design and develop LWC-based applications integrated with external systems using service-layer architecture and custom metadata-driven configurations. I have led Experience Cloud portal implementations, built automation frameworks that significantly reduced manual effort, and supported production releases with a strong focus on system stability and root cause resolution.I am comfortable working across the full lifecycle — from requirement workshops and solution design to development, deployment, and production support. I actively collaborate with product managers, QA teams, and business stakeholders to translate business problems into well-architected technical solutions.Technically, I bring experience in:• Salesforce Platform Development — Apex, LWC, Flows, Security Model, Async Processing• Integrations — REST/SOAP APIs, Platform Events, External System Connectivity• DevOps & Engineering Practices — Git, SFDX, Jenkins, CI/CD, Agile Delivery• Web Fundamentals — JavaScript, HTML, CSSI am passionate about building scalable enterprise systems and continuously expanding into cloud integrations, distributed architectures, and AI-enabled automation use cases.Currently exploring opportunities where I can contribute to platform-scale engineering challenges, system design, and next-generation automation using cloud and AI-driven technologies.

Experience

1. Consultant

   Deloitte

   Jun 2024 — Present · Pune, IN

   Designed and built scalable Lightning Web Components (LWC) integrated with external systems using Apex and REST APIs, enabling real-time business data availability.• Developed metadata-driven integration framework using Custom Metadata, reducing environment-specific deployments and improving release efficiency by ~40%.• Led end-to-end development of Experience Cloud Partner Portal supporting 100+ external partners for contract, opportunity, and service request management, improving partner self-service adoption.• Delivered 10+ enterprise-grade LWC screens for global healthcare client aligned with Figma UI/UX standards, ensuring performance, accessibility, and cross-device compatibility.• Converted complex business requirements into technical solutions by authoring 50+ user stories, leading workshops, and proactively managing delivery risks via RAID tracking.• Supported production go-live and hypercare, resolving 50+ critical defects through root cause analysis and permanent fixes to improve platform stability.• Collaborated with Product Owners, QA, and business teams across full lifecycle — design, development, testing, release, and production support in Agile delivery model.

Education

• Kalinga Institute of Industrial Technology, Bhubaneswar

  Bachelor of Technology - BTech, Computer Science

  2017 — 2021