Rishu Keshri
- Role
- Technical Account Manager at Ideagen
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Rishu Keshri
Driving Customer Success Through Technology & Strategic Partnerships As a…
Experience
Technical Account Manager
Sep 2024 — Present
At Ideagen, I played a pivotal role in managing enterprise accounts, focusing on customer satisfaction and revenue growth. By providing proactive technical guidance, I effectively reduced support ticket volume and identified upselling opportunities that increased account revenue by 30%. I also led business reviews with C-suite executives to ensure alignment on technology roadmaps, fostering strong relationships and collaboration across teams.
Education
KiiT University
Bachelor of Technology - BTech
2018 — 2022
Jawahar Vidya Mandir, Shyamali
12th
2016 — 2018
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