Rishiraj Vyas

About Rishiraj Vyas

Dynamic and results-oriented store management professional with 20 years of…

Experience

1. Asst Store Manager

   Reliance Retail

   Apr 2022 — Present · Pune, IN

   Overseeing daily store operations, supporting new prototypes rollout, and optimizing store capacity to meet throughput while controlling Opex and Capex expenses to support P&L. Handling the sales and performance of the Food Department, ensuring business growth and operational efficiency. Training teams, developing smooth operational processes, and ensuring 100% adherence to company standards across multiple stores for Jio Mart. Driving adherence to 95% delivery TAT and 96% line fill rate for out-of-box orders, ensuring timely deliveries and stock availability. Overseeing the team to ensure on-time delivery of all orders, enhancing customer satisfaction. Coordinating with vendors and merchants for RTV (return to vendor) processes and addressing quality issues promptly. Supporting annual inventory checks and preparing stores for festivals like Diwali in coordination with the buying team for smooth merchandise operations. Resolving customer complaints e ciently, driving the front-end team for an enhanced customer experience. Conducting weekly audits of high-value merchandise, fire safety checks, and participating in daily store huddles to ensure compliance and address shoplifting concerns. Ensuring store cleanliness and safety, maintaining inventory levels, processing sales, managing the store’s online presence, and conducting regular quality audits.

Skills

• Merchandising
• Sales Operations
• Customer Service
• Management
• Sales
• Photoshop
• Human Resources
• Powerpoint
• Microsoft Excel