Rishi Kumar
Senior Vice President & Center Head HCLTech Lucknow
- Role
- Senior Vice President & Center Head Hcltech Lucknow at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Rishi Kumar
Leading and managing India Tier-II Center Operations - direct ownership of 360-degree operations for these centers to deliver word-class services to our global customers and create value for the organization. Responsibilities include HR/People operations, Center P&L, Talent Strategy and Acquisition, running initiatives for improving delivery efficiencies and cost effectiveness, Facilities/workspace operations and managing all internal / external stakeholders. Strong background of leading Global Delivery and Operations for mid-to-large global customers - involving Program Management, Portfolio Management and Customer Engagement Management.PMP and ITIL certified. Completed Executive Program (Advanced Business Leadership Program) from Indian School of Business (ISB).Certified iCoach (Ideapreneurship Coach) at HCLTech - by Cornell University
Experience
Senior Vice President & Center Head Hcltech Lucknow
Jul 1998 — Present · IN
Education
Banaras Hindu University
Bachelor of Science (B.Sc.), Honors in Physics
1992 — 1995
Sunbeam School
VIII, General
1980 — 1988
Banaras Hindu University
Masters, Computer Applications
1995 — 1998
Queens College
10+2, Physics, Chemistry, Mathematics
1988 — 1991
Skills
- Service Delivery
- Business Analysis
- Global Delivery
- Oracle
- Cmmi
- Software Project Management
- Itil
- Transition Management
- Enterprise Architecture
- Pmp
- Sdlc
- Solution Architecture
- Vendor Management
- Program Management
- Outsourcing
- Pre-Sales
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