Rishi Krishnan

About Rishi Krishnan

Zoho Corporation benefits from over nine years of contributions in sales operations and business development, leveraging extensive SaaS expertise to drive growth and align strategies with organizational goals. Proficient in social media and IT service management, the team continuously enhances customer engagement and operational effectiveness. Previously, CloudCherry initiatives were supported in online sales, focusing on customer sentiment analytics for retail and hospitality sectors. Through collaborative efforts, the team delivered solutions that empowered brands with real-time insights and dynamic big data analytics to improve customer experience.

Experience

1. Senior Manager

   Zoho

   May 2016 — Present · Chennai, IN

Education

• Kuvempu Vishwavidyanilaya

  Engineer's Degree, Mechanical Engineering

  1996 — 2000

• Jaigopal Garodia National Higher Secondary School Tambaram

  Schooling

Skills

• Salesforce.com
• IT Service Management
• Account Management
• Sales Operations
• Partner Management
• Social Media
• Strategic Partnerships
• Sales
• Product Management
• Team Management
• Direct Sales
• Marketing Strategy
• Competitive Analysis
• Start-Ups
• Sales Process
• Customer Satisfaction
• New Business Development
• Software as a Service (Saas)
• Business Development
• Go-to-Market Strategy
• Pre-Sales
• Lead Generation
• Vendor Management
• Managed Services
• Market Research
• Enterprise Software
• Crm
• Saas
• Cloud Computing
• Product Marketing
• Solution Selling
• Customer Relationship Management (Crm)