Rishikesh Kumar Singh

About Rishikesh Kumar Singh

As a School Relation Officer at Extramarks Education India Pvt. Ltd, I leverage my marketing and communication skills to build strong relationships with schools, educational institutions, and key stakeholders. I collaborate with cross-functional teams to understand customer needs and deliver tailored support. I also develop and execute effective communication strategies to engage with schools, educators, and administrators, resulting in increased brand awareness and established partnerships. Prior to this, I gained valuable experience as a Summer Intern at Teckat Services Private Limited and a Human Resources Intern at Envision Consultantancy. I hold a Bachelor\'s degree in Marketing/Marketing Management from ARKA JAIN UNIVERSITY.Skilled in Retail Customer Service Management and Coaching, and Market Research: Qualitative from LinkedIn. I am passionate about promoting innovative edtech solutions and enhancing student outcomes.

Experience

1. School Relation Officer

   Extramarks

   Jul 2024 — Present · IN

   Building Bridges between Edtech and Education- Fostered and maintained strong relationships with schools, educational institutions, and key stakeholders to promote innovative edtech solutions, drive business growth, and enhance student outcomes- Collaborated with cross-functional teams, including sales, marketing, and product development, to ensure a deep understanding of customer needs and delivered tailored support to exceed expectations- Developed and executed effective communication strategies to engage with schools, educators, and administrators, resulting in increased brand awareness, established partnerships with key schools, and a strong pipeline of new opportunities- Provided exceptional customer service, ensuring seamless onboarding, and ongoing support to schools, resulting in high satisfaction rates and positive referrals- Contributed to market research, competitor analysis, and product feedback to inform business decisions and drive growth in the edtech sector.

Education

• Sri Krishna Public School - India

  Intermediate

• ARKA JAIN UNIVERSITY, Jamshedpur, Jharkhand

  Bachelor's degree

  2021

• Sri Krishna Public School - India

  Matriculation