Rishikesh Jella
Lead Specialist II | Revenue and Client Success at FactSet
- Role
- Lead Specialist Ii at FactSet
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Rishikesh Jella
As a Lead Specialist at FactSet, I provide excellent customer service and support to clients in the financial industry, using my skills in Customer Relationship Management (CRM), customer satisfaction, and customer service representatives. I have been working at FactSet for almost five years, and I have contributed to the company\'s mission of delivering superior analytics, service, content, and technology. I specialize in applications in the fields of Quantitative Analysis, Portfolio Performance, InvestmentManagement, Risk Analysis, etc. to assist clients’ needs in understanding the FactSet Analytics application and help them learn how to use it in a more analytical way that fits their workflow. Part of the role is to improve employees’ adaptation to evolving market trends and changes in the system that creates ahealthy work environment. I take part in the leadership role in the department and am involved in project management.
Experience
Lead Specialist Ii
Apr 2026 — Present · Hyderabad, IN
Education
Institute for Future Education Entreprenuership & Leadership
Master of Business Administration - MBA, Finance, General
2017 — 2019
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