Rishikesh
IT SPECIALIST & SAP (ERP)SUPPORT
- Role
- IT Hod at Podar Education Network
- Location
- Ludhiana, IN
- LinkedIn followers
- 500 followers
About Rishikesh
Enthusiastic and performance-driven IT Technician with 5+ years of experience providing…
Experience
IT Hod
Oct 2024 — Present
Responsible for Daily call reports and Attendance of all my team members.handle the four unit: Patiala, Ludhiana, Jalandhar, Amritsar Responsible for Complete H/w Installation, Maintenance, Inventory & call repots of desktop/Laptop & servers.Involved in the installation of all types\' software Client OS - windows xp, Windows 7,8,10,win11, Linux, Mac, Ubuntu etc. & Server OS Windows 2003 and 2008, 2019,2022. Providing timely trainings to users as per their needs.Good Knowledge of Ticket logging Software of Team computersProviding Tech Support to more than 200 users in PODAR INTERNATIONAL SCHOOL.Responsible for all network maintenance issues such as attach, login and printing. Involved in the creation/ maintenance of users in AD and allocation of access rights/ID.Assisting and providing Tech Support to more then 100 laptop users.Providing support for virus prevention and cleaning method. & managing disk space availability.Troubleshooting & Creating new user profile for Microsoft Outlook 2003,2007 & 2010 & 2013 & ms365 Accountable for hardware troubleshooting, card installation & other networking problems.Providing Internet and Mail Access to Users. Troubleshooting of Network printers. Involved in installing and configuring users\' desktops and laptops according to project requirement.Resolve the problem\'s of Remote Site of all over the India through the remote Software \'s (Dame Ware, intelliadmin, Netmeeting,VNC viewer)Well knowledge of mechanical software & graphics design software installation for exAutoCAD, solidwork,Nx, Powershape - Powermill, Catia, 3d Max, Mastercam & more design software Adobe Photoshop, coraldraw, attendance biometric software knowledge:esslHRMANTRAhikvision
Education
PIMT ( Punjab Institute of Management & Technology)
Master of Computer Applications - MCA
2022 — 2024
LUDHIANA COLLEGE OF ENGINEERING & TECHNOLOGY
BCA
2019 — 2022
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