Rishikant Khare

About Rishikant Khare

Driving the EV Revolution | Regional Sales Leader | COCO Retail Strategy |…

Experience

1. Regional Sales Manager

   Ola Electric

   Feb 2025 — Present

   Sales Performance ManagementOwn and drive monthly and annual sales targets for all COCO stores in the region- Analyze sales trends and customer feedback to improve conversions and overall performance- Drive execution of product launches, sales campaigns, and marketing initiatives- Store Operations & Process AdherenceEnsure COCO store teams follow all SOPs related to customer experience, vehicle delivery, demo/test rides, and documentation- Monitor inventory levels, stock rotation, and timely registration/delivery of vehicles- Drive efficiency in store layout, branding, merchandising, and store hygiene standards- Team Leadership & DevelopmentLead, train, and motivate Store Managers and sales staff to perform at a high level- Ensure proper staffing and skill development across all store functions – sales, delivery, admin- Set KPIs and regularly review performance, providing coaching or intervention when needed- Customer Experience & Issue ResolutionMonitor Net Promoter Score (NPS) and other customer satisfaction metrics- Drive quick and effective resolution of customer complaints, registration issues, or vehicle delivery delays- Create initiatives to improve walk-in to booking conversion, reduce cancellations, and enhance repeat/referral business- Market Development & Business GrowthAnalyze regional competition, customer preferences, and market demand to refine strategies- Recommend new COCO store locations or expansion opportunities within the region- Collaborate with marketing and service teams for local campaigns and service satisfaction- Compliance & ReportingEnsure compliance with RTO regulations, invoicing norms, and EV policies applicable in the region- Submit regular reports on sales, market insights, issues, and opportunities to senior management- Manage budgets, store expenses, and cost optimization efforts.

Education

• Savitribai Phule Pune University

  Post Graduate Diploma in Marketing Management, Business, Management, Marketing, and Related Support Services

  2005 — 2006

• Indian Institute of Management and Training, Pune

  Master of Business Administration (MBA), Marketing

  2005 — 2007

Skills

• Customer Relationship Management (Crm)
• Sales
• Market Research
• Business Development
• Marketing Strategy
• Automotive
• Sales Management
• Automotive Aftermarket
• Automobile
• Team Management
• Product Development
• Customer Satisfaction
• Continuous Improvement
• Management
• E-Commerce SEO
• Negotiation
• Vehicles
• Key Account Management