Rishi-Ryan Patel
Product Owner @C. Hoare & Co
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WORK HISTORY
Product Owner @C. Hoare & Co
City of London, GB
As Product Owner for the bank’s mobile app, I lead a cross-functional agile team delivering secure, user-centric experiences for thousands of customers. I own the roadmap and backlog, align priorities across stakeholders, and ensure each release drives measurable value- Own the end-to-end mobile app roadmap, balancing customer needs with business and technical priorities- Delivered key features including Apple / Google Pay tokenisation, VISA 3D Secure push authentication, and biometric login — improving security, adoption, and trust- Partner closely with design, engineering, and compliance to deliver seamless, accessible user experiences that meet WCAG 2.1 standards- Use analytics, KPIs, and feedback loops to shape the roadmap and measure impact on engagement and retention- Foster an agile culture through sprint rituals, demos, and continuous improvement across the team.
EDUCATION
University of Nottingham
Bachelor of Arts, Management with Spanish
Pontificia Universidad Católica de Chile
Bachelor of Business Administration - BBA
ABOUT RISHI-RYAN PATEL
Product Owner experienced in leading cross-functional agile teams and delivering digital and mobile products that drive measurable business and customer impact. Skilled in defining product vision and roadmap, prioritising features through data and user insight, and communicating complex requirements with clarity. Strong collaborator who builds trust across engineering, design and business functions. Passionate about experimentation, continuous improvement, and exploring how emerging technologies such as AI can enhance decision-making and customer experience.
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