Rishi Kumar
Senior Program & Operations Manager | Global Ops | Automation | Remote-Ready | Amazon Marketplace Expertise
- Role
- Operations Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rishi Kumar
Seasoned eCommerce Operations Leader within Account & Vendor Management domain with 11 years of experience driving large-scale, cross-functional programs across EU and AU marketplaces. Proven expertise in vendor onboarding, catalog lifecycle management, and leading high-performing teams, with a strong focus on data quality, process optimization, and business growth. Experienced in end-to-end program execution, stakeholder alignment, and delivering scalable operational improvements. Successfully improved Vendor satisfaction from 65% to 80% and launched Paid Seller Service for the AU marketplace from scratch. Managed weekly reports across 600+ sellers and 120+ KPIs, leveraging data-driven insights to drive performance. MBA-qualified with strong business acumen and automation expertise (Python, VBA, AI), delivering ~$150K annual cost savings through workflow optimization. Built scalable onboarding and operational frameworks that improved team productivity, reduced ramp-up time, and ensured consistent catalog quality across marketplaces. • Global Operations Leadership• Program Ownership & Execution• Automation & Process Optimization (Python, VBA)• Cross-Functional Collaboration• Remote & Asynchronous WorkI am actively seeking remote / global Operations, Program, or Business Ops roles where I can contribute to scaling systems, driving impact, and leading teams. Open to remote-first opportunities.
Experience
Operations Manager
Oct 2022 — Present · Bengaluru, IN
Education
Central University of Gujarat - India
Bachelor's degree, German Language and Literature
2012 — 2015
H.K. Jain Gyan Sthali, Ara
Secondary School Examination, Math Science
2008 — 2009
Maharaja College, Ara
Higher Secondary Examination, Science
2009 — 2011
Bhartiya Vidya Bhavan-Delhi Kendra
Certificate Course, Japanese Studies
2011 — 2012
Symbiosis School for Online & Digital Learning
Master of Business Administration - MBA, Operations Management and Supervision
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