Rishabh Jain
Customer Success & Account Manager
- Role
- Sr Customer Success Account Manager at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rishabh Jain
As a manager, you no longer ride the roller coaster. But you operate it.\" These words mean a lot to me and I try to live by it. An accomplished Customer Success Account Manager with 9 years of experience in the IT industry with focus on Cloud Solutions. Skilled in building and maintaining long-term customer relationships with high CSAT scores. Excellent communication, problem-solving, and organizational skills, with a proven ability to work collaboratively with both internal teams and external stakeholders to help customer achieve their set goals. Highly skilled in managing multiple accounts, identifying avenues for business growth and capitalizing on upsell and cross-sell opportunities.
Experience
Sr Customer Success Account Manager
Mar 2023 — Present · IN
Managing Strategic Enterprise Accounts & Partner Accounts• Stakeholder Management• Account Planning• Own Customer Life Cycle & Account Management• Opportunity and Pursuit Management• Sales Pipeline & Consumption Planning • Mentoring
Education
PES University
Bachelor of Engineering (BE), Computer Science and Engineering
2011 — 2015
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