Rishabh Lakhotiya

Site Reliability Engineer | AWS & GCP | Observability | SQL | ITIL Certified

Role
Customer Software Engineering Team Lead at Accenture
Location
Nagpur, MH, IN
LinkedIn followers
500 followers

Experience

  1. Customer Software Engineering Team Lead

    Accenture

    Dec 2022 — Present · Bengaluru, IN

    Practiced Production Engineering in optimizing Sumologic and Dynatrace alerts as per business need.Diagnosed data integrity and production issues using SQL queries, data validation, and log correlation.Analyzed application and system logs using Linux command-line tools (grep, tail, awk) to diagnose production issues.Owned customer-reported production issues end-to-end through ticketing systems, ensuring timely resolution and continuous customer communication.

Education

  • Hislop College, Nagpur

    12th, Maharashtra State Board

  • Shri Ramdeobaba College of Engineering and Management

    Bachelor of Engineering, Information Technology

  • DELHI PUBLIC SCHOOL KAMPTEE ROAD NAGPUR

    10th, CBSE

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Rishabh Lakhotiya — Customer Software Engineering Team Lead at Accenture in Nagpur, MH, IN | Unifers