Rishabh Kalia
Specialist at Gartner || EX-HCLTech
- Role
- Specialist at Gartner
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Rishabh Kalia
IT Specialist at Gartner with hands-on experience in end-user support, remote desktop services, and enterprise IT environments. Proven track record in diagnosing and resolving complex hardware, software, and network issues with a solutions-focused mindset. Adept at managing user requests via incident and service management platforms, ensuring timely resolution and high user satisfaction. Experienced in collaborating with cross-functional global teams to optimize IT operations and service delivery. Committed to continuous learning, adopting best practices, and contributing to a culture of knowledge sharing and innovation in a high-performance environment.
Experience
Specialist
Jun 2025 — Present · Gurugram, IN
As an IT Specialist, providing technical support to end users by diagnosing and resolving hardware, software, and network issues. My role involves managing service requests, troubleshooting system errors, supporting enterprise applications, and ensuring timely resolution through ticketing systems. I work closely with cross-functional IT teams to maintain system uptime, manage user access, and deliver a seamless support experience across a global environment
Education
Manav Rachna University
Bachelor of Technology - BTech
2017 — 2021
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