Rishabh Jaiswal
looking for job in management ,e governance project coordination,It Project co-ordination,Software Implementation | Available to imidiate joining\"
- Role
- Field Operations Consultant at Dhruv Research
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Rishabh Jaiswal
LUCKNOW SMART CITY E Gov PROJECT Cloud Base Mobile Application Smartcity311 & Lucknow one App Training and support Working with Government officer to identify problems in mobile application and advising the solution. Give training to Government officer how to user mobile application Manage the CRM. Checking technical problems. Logging and resolving Government officer issues Escalation and reproduction of technical issues for the development team Follow -up call and meeting with Government officer regarding mobile application usage Coordinate with reporting Manager and Head office. Take payment follow-up E••••••••@gmail.com skype i••••••••@hotmail.com
Experience
Field Operations Consultant
Jun 2022 — Present
Task management Managing the daily survey operations of the field agents in order to meet data collection targets Monitoring a team 10-36 and sharing timely updates and reports Daily attendance management, funds transfer and reconciliation in coordination with Area Manager and Finance Support in planning route maps and daily task assignment Monitoring the performance and providing real time feedback to team to improve quality Accompanying survey agents on ground on a periodic basis to identify the issues in the quality of the collected data Creating a pipeline of the field agents in case of shortfall in a particular region Assisting the Central Team in the hiring of the field agents by sourcing the profiles and onboarding Ensuring training, engagement and retention of the survey agents and sourcing the survey agents in case of shortfall in a particular region Receiving and resolving the field escalations and the incident reports by coordinating with the responsible teams/ authorities as per the escalation matrix working with Google sheets
Education
Board of technical Education Uttar Pradesh
Three Years Diploma in Computer science and Engineering
Ashirwad Public Inter College
Intermediate
2008 — 2010
Jaipur National University
Master of Business Administration - MBA
PRASAD POLYTECHNIC LUCKNOW/BOARD TECHNICAL EDUCATION UTTAR PRADESH
COMPUTER SCIENCE & ENGINEERING
2010 — 2013
R.N Boys High School
High school
2007 — 2008
Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur
MA - Master of Arts, Economics
2017 — 2019
Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur
Bachelor of Arts - BA
2014 — 2017
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