Rishabh Chauhan
Consulting Manager @ Cognizant | Product & CX Strategist | eCommerce & Digital Transformation | SAFe PM/PO
- Role
- Consulting Manager at Cognizant
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rishabh Chauhan
I design and deliver structured, outcome-driven products and customer experiences that create measurable business impact.Over the last 6+ years, I’ve worked across Product, Customer Experience, eCommerce, and Digital Transformation, helping enterprises simplify complexity and improve how their systems actually work.Key outcomes:• Reduced non-value-added activities by 40% by redesigning a product change process model• Improved turnaround time by 15% through workflow optimisation• Led CX transformation initiatives for 3 major clients• Increased digital adoption of a customer-facing app by 12%• Built executive strategy decks shaping transformation roadmapsMy work sits at the intersection of product thinking and process design, ensuring strategy translates into structured execution.If you’re building products, transforming customer journeys, or rethinking business processes, I’m always open to meaningful conversations.
Experience
Consulting Manager
Jan 2025 — Present · Gurugram, IN
Lead product, CX, and digital transformation engagements across Retail, FMCG, F&B, QSR, and Agribusiness sectors2. Manage a team of 3 consultants, driving structured delivery across cross-functional product and engineering teams3. Own account growth initiatives including RFP responses demonstrate strategic capability positioning4. Lead client-facing stakeholder conversations across product, operations, and leadership forums5. Shape transformation roadmaps and executive strategy decks for enterprise programs6. Drive end-to-end digital platform initiatives across web & mobile ecosystems
Education
Kendriya Vidyalaya
Higher Secondary, Science & Mathematics
2010 — 2012
Punjabi University
Bachelor of Technology - BTech, Mechanical Engineering
2012 — 2016
St. Joseph's Convent Sen Sec School - India
Senior Secondary
1998 — 2010
Indian Institute of Management Tiruchirappalli
Master of Business Administration - MBA
2019 — 2021
Skills
- Product Development
- Sports
- Oratory
- Management
- Public Speaking
- Autocad
- Dance
- Pro Engineer
- C++ Language
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