Rishabb Anirud Ramesh
Universal Banker at HSBC | Operations, Risk Management and Financial Services| MSc Environmental Engineering & Project Management UoL
- Role
- Wealth and Personal Banking Advisor at HSBC
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Rishabb Anirud Ramesh
I turn operational data into better customer experiences and business…
Experience
Wealth and Personal Banking Advisor
May 2024 — Present · Leeds, GB
Delivered exceptional telephone-based customer service, effectively resolving customer queries in a empathetic and efficient manner. Consistently maintained a first call resolution of 90% and above. Managed over 500 inbound calls monthly assisting customers with account enquiries and payments Processed several high value domestic and international (£100k – over £ 1 million) transactions whilst maintaining strict adherence to payment regulations and money laundering checks.
Education
University of Leeds
Master's degree
Anna University
Bachelor of Technology - B Tech
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