Risa G.

About Risa G.

Experienced and well-seasoned Leader with a focus in Guest Services, issue resolution, and leading by example. With a diverse background in Guest focused environments and a passion in leading others. Experienced with a fast paced environment and operations support for 200+ employees in a 24/7 contact center. Focused on obtaining a career opportunity where drive, determination, and accountability are key factors for success.

Experience

1. Real Estate Closing Specialist

   Truehold

   Aug 2024 — Present

   Own deal execution post-inspection, leading negotiations to align seller expectations, pricing adjustments, and final terms• Ensure transactions move efficiently to completion with outcomes that satisfy all parties• Partner closely with Transaction Managers, Real Estate Specialists, and internal stakeholders to resolve deal friction and mitigate risk• Review and manage tenant application results, negotiating creative solutions when applicants require additional support• Balance customer advocacy with business objectives to drive successful, sustainable closings• Serve as a trusted point of contact throughout the final stages of the transaction, delivering a high-quality customer experience

Education

• University of Central Florida

  Bachelor's degree, Hospitality and Tourism Management

  2006 — 2008

• Valencia College

  Associate's degree, General Studies

  2004 — 2006