Ripul Sethi

About Ripul Sethi

A versatile Result oriented Sale professional with over 25 years of experience and proven track records in sales & client management with specialization in Enterprise Sales, Large Accounts, Data Centre Sales, Business Development, P&L Management, Channel Sales, Team Management and spearheading all aspects of sales ecosystem.Enterprising professional with a proven history of success by leading, planning & managing multifaceted sales cycle, it’s complex dependencies & multi-million budgets; chronicled success with 23 years of extensive experience in contributing towards the business & organizational Goals• Significant experience in acquiring and managing large enterprise customers by enabling them to meet their telecommunication objectives• Proficient in delivering revenue growth through acquisition of new accounts and augmenting share of wallet in existing accounts through top class relationship management• Competency in developing & maintaining relationships with business stakeholders, defining service delivery standards while ensuring adherence to SLAs; managing various activities pertaining to Sales Operations encompassing setting up of targets, KPI & SLA management, AOP planning & tracking, management of operational costs, cross- charges management, financial forecasts for expanded functionality/user base, and, MIS reporting.• Extensive experience in 360 degree management of Sales Ecosystem including Acquisitions, Delivery, Collections and Service support functions such as Incident Management, Problem Management, Change Management, Configuration; expertise in managing high-severity incidents to ensure service availability with minimal delay and impact towards ensuring smooth operations of various environments; proficiency in managing issues that could impact end-to-end delivery operations, performing root-cause analysis for remedying technical difficulties and providing leadership/direction• Insightful excellence in spearheading all aspect of Government Sales entailing RFPs, Bidding, NDA & MSA• Proficiency in managing multiple global sales projects through aggressive liaising across the sales lifecycle via monitoring, budgetary control, oversight and cross functional team collaboration• Developing and continuously improving sales strategy in-order to manage risks and elevate performance for key high priority accounts and win large sales deals• Spearheading and Recommending service improvement plan while collaborating with technical service teams and Senior Management

Experience

1. VP Sales & Operations

   Ishan Technologies

   May 2024 — Present · Delhi, IN

Education

• Hansraj College Delhi University

  BA Hons

  1996 — 1999

• Symbiosis institute of Management Studies

  Master of Business Administration (MBA)

  2001 — 2003

Skills

• Team Management
• New Business Development
• Vendor Management
• Sales Management
• Direct Sales
• Mis
• Key Account Management
• Business Development
• Pre-Sales
• Product Management
• Management
• Account Management
• Crm
• Telecommunications
• Sales Operations