Rinsha Sharin
Product Support Engineer | Zennode Technologies | Themehigh
- Role
- Product Support Engineer at Zennode Technologies
- Location
- Kozhikode, KL, IN
- LinkedIn followers
- 500 followers
About Rinsha Sharin
As a Product Support Engineer at Zennode Technologies, I specialize in providing expert technical support for ThemeHigh, our suite of powerful WooCommerce plugins that help WordPress users build better eCommerce experiences.My role combines deep product knowledge with a customer-first approach—resolving user queries, reproducing issues, and ensuring our plugins deliver seamless performance across diverse environments. With a strong understanding of WooCommerce, WordPress, and the plugin ecosystem, I assist users with configuration, compatibility issues, and best practices. I’m passionate about clear communication, efficient troubleshooting, and helping users make the most of their eCommerce tools.
Experience
Product Support Engineer
Jul 2024 — Present · Kozhikode, IN
Education
MES College of Engineering, Kuttippuram
Bachelor of Technology - BTech
2019 — 2023
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
PG Diploma
2023 — 2024
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