Rinki N.
Virtual Assistant General-Voice-Expertise in Customer Support | Ex: My Operator | Sales Executive-Expertise in Sales and Customer Support | Former Sales Development Specialist - Expertise in Sales and Customer Support
- Role
- Virtual Assistant at Vision Global Ites Pvt Ltd
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Rinki N.
Hello everyone! With 7 years of diverse work experience under my belt …
Experience
Virtual Assistant
Jan 2024 — Present · Coimbatore, IN
As a versatile professional, I manage two distinct projects that showcase my skills in website development and resume creation.At **Website Gallore**Outbound: Initiating calls to guide customers through setting up their Shopify accounts, addressing technical errors, ensuring products are correctly categorized, and reviewing websites for duplicate products before final delivery.Inbound: Handling incoming customer calls for support.Email: Sending detailed instructions and updates on account setup and website progress.SMS: Providing timely updates and troubleshooting via text.Demo: Offering live demonstrations of the Shopify dashboard, showing clients how to manage their stores effectively, purchasing domains from GoDaddy, and configuring DNS settings to connect with Shopify. Assisting with payment activation and order processing.Customer Support: Assisting prospects facing issues with their websites.At **Park Square**, I specialize in creating and enhancing resumes for U.S. job seekers, with a focus on job alignment and grammatical precision. Each month, I work on approximately 50 resumes, delivering high-quality, accurate documents.I pride myself on providing exceptional support and meticulous attention to detail across both projects.
Education
North-Eastern Hill University
Bachelor of Arts - BA
2017 — 2019
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