Frank Rinaldi
Account Manager | Customer Success @Togal.AI
- Role
- Customer Success Manager at Togal.Ai
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Frank Rinaldi
With extensive experience in customer success and account management, I currently serve as a Customer Success Manager at Togal.AI, leveraging expertise in key account development and sales presentations to enhance client relationships. My focus is on aligning customer needs with organizational objectives, fostering long-term partnerships, and driving engagement strategies. Previously, I contributed to customer-focused roles at Sinch Mailgun and Alchemer, where I collaborated with teams to deliver tailored solutions for diverse market needs. My commitment to understanding client goals and providing actionable insights has been integral to optimizing business outcomes and supporting growth initiatives.
Experience
Customer Success Manager
Sep 2025 — Present · Miami, FL, US
Education
Montclair State University
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
2003 — 2008
Edison High School
High School
1999 — 2003
Skills
- Solution-Oriented Selling
- Microsoft Office
- Sales
- Contract Negotiation
- Business Development
- Marketing Strategy
- Sales Management
- Customer Relations
- Leadership
- Customer Service
- Marketing
- Customer Relationship Management (Crm)
- Management
- Team Building
- Product Specification
- Account Management
- Crm
- Customer Satisfaction
- New Business Development
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