Rimi Marwaha K.
Head of Omnichannel Partnerships at Party City Holdings Incorporated @Party City
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WORK HISTORY
Head of Omnichannel Partnerships at Party City Holdings Incorporated @Party City
Austin, TX, US
Lead the Omnichannel Partnerships team, overseeing our Scheduled Delivery Program and Marketplace partnerships• Spearheaded the design and implementation of a collaborative S & OP process, aligning store operations, marketing, and operations to effectively match supply with demand.• Managed a multi-million dollar budget for runner pay, devising strategies for base pay, dynamic pay, and incentives that enhanced runner retention and satisfaction.• Optimized runner onboarding and education programs, resulting in measurable improvements in quality and productivity.• Collaborated closely with Support and Product teams to enhance service outcomes and facilitate operational support for new product launches.• Cultivated an inspiring work environment, establishing clear career paths and growth opportunities for team members.• Worked with Talent Acquisition and People teams to attract, retain, and develop top talent within the Operations team.
EDUCATION
University of Virginia
Bachelor of Arts (BA), International Relations and Affairs and Concentration in Business
Penn State University
Master's degree, Logistics, Materials, and Supply Chain Management
SKILLS
ABOUT RIMI MARWAHA K.
Dynamic and results-driven Operations leader with 15+ years of experience across Biotech, Telecom, and Retail with domain expertise in Supply Chain: Forecasting, Demand Planning and Inventory Management as well as Final mile, Scheduled Delivery, and Marketplace (i.e. Doordash, Uber Eats, etc.) Proven ability to lead strategic projects and cross-functional teams to improve capacity, quality, and productivity. Excel in creating strategic partnerships and fostering an environment of continuous improvement and employee growth.
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