Rim Amar Goëb
Project Manager @Krealinks
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WORK HISTORY
Project Manager @Krealinks
Paris, FR
Design Thinking/User Experience: Presenting end-user problems to executives and the technical team with user experience suggestions to optimize the current platform. • Platform Testing: Running user testing on the new Krealinks platform. Reporting bugs and usability issues with suggested solutions each week to the developers. • Marketing: Working on the corporate website to showcase the new platform’s functionalities & features.• User guide & FAQ: Creating and completing an FAQ page a user guide and videos for the new platform to provide users with a comprehensive overview of the platform.• Training/Demo/Webinars: Presenting in-person and digital training sessions. Helping clients develop their knowledge and skills on the Krealinks platform for qualitative and quantitative studies. • Customer Support: Providing technical and user support via video conference and email in a timely and efficient manner. Investigating, understanding, and analyzing the customer\'s needs to address questions and issues. • Community Management: Launching digital projects, events, communities, surveys, forums, and blogs.
EDUCATION
American School of Antananarivo
High School Diploma
SKEMA Business School
Master’s Degree, International Marketing and Business Development
Wheaton College Massachusetts
Bachelor in Sociology, Major (Sociology) Minor (French)
Rabat American School
High School
SKEMA Business School
Master of Science - MS, International Marketing and Business Development
International School of Kenya
High School
Wheaton College Massachusetts
Bachelor of Arts - BA, Sociology
SKILLS
ABOUT RIM AMAR GOËB
I am a tech enthusiast with a strong background in providing trainings, tutorials, testing software, providing UX suggestions and executing marketing plans. I have demonstrated expertise in project management, community building, and customer support. I use my organizational skills & research skills to streamline projects. My international experience living in the USA, Morocco, Kenya, Madagascar, and France shaped my ability to adapt to a variety of environments and people with diverse backgrounds.
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