Riley Swartz
Customer Security Assurance Manager at Optro
- Role
- Customer Security Assurance Manager at Optro
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Riley Swartz
I specialize in managing the security and compliance relationships that underpin modern SaaS partnerships. My work focuses on providing transparency through the development of Trust Centers and technical documentation, particularly for AI-driven service architectures. I\'ve leveraged my previous experience working in both external and internal IT audit to help produce ISO27001 certifications and unqualified SOC reports for multiple technology organizations. I am adept at coordinating across Legal, Security, Privacy, and Engineering teams to address customer concerns and regulatory obligations.
Experience
Customer Security Assurance Manager
Jun 2024 — Present · Cleveland, OH, US
Education
Ohio University
Bachelor's Degree, Management Information Systems, General
2014 — 2018
Shaanxi Normal University
U.S. State Department Critical Language Scholarship, Chinese Language and Culture
2015 — 2015
Skills
- Communication
- Teamwork
- Microsoft Office
- Foreign Languages
- Leadership
- Cultural Awareness
- Microsoft Excel
- Customer Service
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