Riley Lloyd
Sales Manager, SMB Account Management, Procore Technologies | 2x Presidents Club
- Role
- Sales Manager, Smb Account Management at Procore Technologies
- Location
- Santa Barbara, CA, US
- LinkedIn followers
- 500 followers
About Riley Lloyd
As Sales Manager of SMB Account Management at Procore Technologies, I lead a team of eight Account Managers, focusing on recruitment, mentorship, and daily coaching to drive performance. With over a year in this position and multiple years of prior experience at Procore, I specialize in sales target management, optimizing customer experience, and ensuring accurate revenue forecasting. My career at Procore has been dedicated to achieving revenue growth, enhancing customer retention strategies, and delivering strong ROI for our clients. By leveraging my extensive expertise in customer experience and sales, I aim to empower teams and partners to achieve and exceed their business goals.
Experience
Sales Manager, Smb Account Management
Jan 2025 — Present
Building and leading a team of 8 Account Managers through recruitment, mentorship, and daily coaching to enhance performance. Recruit and develop top tier talent, upleveling sales acumen and product knowledge Driving revenue growth by exceeding monthly and quarterly targets for Gross Retention and Expansion Revenue. Collaborate cross-functionally with Customer Success and Sales Leadership to improve customer retention strategies.Regularly conduct calls, presentations, pipeline, and deal reviews with Account ManagersEnsuring forecast accuracy quarter over quarter for both ARR and ChurnProvide detailed analysis and reporting on the team’s performance as well as accurate forecasts to sales leadership based on individual performance and historical trendsIdentify and implement process improvements to drive efficiency and productivity
Education
Chapman University
Bachelor's degree, Strategic and Corporate Communication
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