Riley Hale

About Riley Hale

Digital Advertising | Client Solutions & Success | SalesResults-oriented digital marketing professional with a passion for driving client success through innovative marketing strategies. I specialize in leveraging digital platforms and data-driven insights to create tailored solutions that exceed client expectations and deliver measurable business outcomes. With a unique blend of expertise in digital marketing, digital advertising, client solutions, and sales, I am committed to driving revenue growth and fostering long-term client partnerships.If you\'re seeking a dynamic digital marketing professional who combines strategic thinking, client-focused solutions, and sales acumen, I would be thrilled to connect. Let\'s explore how we can collaborate to drive your organization\'s digital marketing, digital advertising, client solutions, and sales success.

Experience

1. Client Solutions Manager Key Accounts, Travel

   TikTok

   Jun 2022 — Present · Austin, TX, US

   Responsibilities include:Data-Driven Insights:Analyze performance data of advertisement campaigns, providing mid-market clients with insightful, data-driven business recommendations.Client Relationship Management:Manage and cultivate post-sale client relationships for both branding and performance marketing product offerings.Monitor and analyze ad campaigns, proactively improving results and identifying opportunities for upselling.Education and Best Practices:Drive education on ad products and updates, sharing company best practices relevant to clients\' or agencies\' business needs.Consultative Approach:Conduct regular business reviews, taking a consultative, long-term approach to building productive client relationships in collaboration with the sales team.Collaboration and Issue Resolution:Work closely with product and engineering teams to troubleshoot client issues during campaigns.Investigate and collaborate directly to address concerns and ensure campaign success.Growth Opportunities:Identify growth opportunities for mid-market clients through regular performance analysis.Escalate business growth findings to cross-functional teams to drive strategic initiatives.Product Improvement:Improve product feature adoption by consistently gathering market feedback.Collaborate with product and go-to-market teams to drive continuous improvement in product offerings.

Education

• Southeast Missouri State University

  Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication

  2011 — 2015

• Southeast Missouri State University

  Minor in Marketing Management

  2011 — 2015

• Southeast Missouri State University

  Minor in Creative Writing

  2011 — 2015

Skills

• Public Relations
• Social Networking
• Microsoft Excel
• Powerpoint
• Apa
• Leadership
• Search Engine Marketing (Sem)
• Customer Serv
• Customer Service
• Public Speaking
• Digital Strategy
• Adobe Design Programs
• Digital Marketing
• Search Engine Optimization (SEO)
• Press Releases
• Digital Media
• Microsoft Office
• Facebook
• Creative Writing
• Social Media
• Networking
• Writing
• Online Marketing Analysis
• Microsoft Word
• Marketing
• Blogging
• Pay Per Click (Ppc)