Rikta Roy Choudhury

About Rikta Roy Choudhury

I have attended a postgraduate degree(Pgdbm) from Manipal University and bachelor\'s degree in Ece from WBUT, Kolkata. Presently working as a Quality Analyst with Amazon. Earlier to Amazon, I worked with Axis Bank(Commerical Banking - International Trade and Forex).My Primary skills are Data Analysis, Data Visualization, Lead Generation, Tariff Classification, Trade and Forex Compliance, Financial Analysis, Market Research, Process Improvement, Business Operations Analysis, Cross-border team training, Reporting, Handling DPMO. Conducting Root Cause Analysis (5 Whys Analysis/ Fish Bone Analysis) and Error Trend Analysis. Providing global import (HTS) and export (ECCN) classification/ruling guidance to programs that will result in duty-savings, ultimately benefit the programs and in turn support internal business units to ensure compliance with Customs regulations and other trade requirements.I\'m well-versed in tools like Excel, ETL, Power BI, SQL, and PythonI am Aspiring to excel and achieve superiority in all facets of industrial endeavors having over 4 years of experience, with deep understanding of Quality analysis in the realm of ETL, SQL,Agile, Python,Excel, Data Warehouse and Dashboards; targeting assignments in a highly reputed and growth-oriented organization preferably in Bangalore.

Experience

1. Quality Analyst

   Amazon

   Sep 2020 — Present · Bengaluru, IN

   Managing & maintaining monthly data validation process to ensure data integrity of SQL Server warehouse, enabling generation of high level analysis and reports utilizing SQL Server and ExcelAnalyzing data and designing customized interactive dashboards and advancing meaningful visualizations Using TableauManaging ETL tools to handle the processMentoring individuals from business and technical stand point.Administering several internal surveys, analyzing the results, and process improvement. Demonstrated capabilities to communicate complex technical problems in simple plain stories. Identifying the root causes/trends/patterns of quality defects by analyzing quality data and using quality tools. Working with operational counterparts to support preparation of Corrective and Preventive Actions (CAPA) to mitigate impact of recurring defects; Acting as first point of contact (POC) to Ops team for resolving audit related disagreements/ambiguities with minimal guidance & further liaises with program/legal team in closing the loop; Conducting Root Cause Analysis (5 Whys Analysis/ Fish Bone Analysis) and Error Trend Analysis. Assisting as backup for QA manager in queue management and creation/maintenance of business operation metrics for WBR/MBR (DPMO).Driving defect elimination program by working along with Op and Program stakeholders.Updating quality documentation (SOP) and communicate to carry forward lessons learned from quality concerns.Providing global import (HTS) and export (ECCN) classification/ruling guidance to programs that will result in duty-savings, ultimately benefit the programs and in turn support internal business units to ensure compliance with Customs regulations and other trade requirements.I am well- versed in tools like SQL, Power BI, Tableu, Python, ETL, Agile,HTML, Excel.

Education

• Manipal Academy of Higher Education

  Post graduation diploma in banking and finance, Commercial banking

  2018 — 2019

• Central Board of Secondary Education

  10+2, Mathematics and Computer Science

  2012 — 2013

• West Bengal University of Technology, Kolkata

  B.Tech, Electrical, Electronics and Communications Engineering

  2013 — 2017