Rik Sauer

About Rik Sauer

Desktop Systems Support/Application Engineer.Highly experienced individual in the IT industry with a strong emphasis on customer service. Believe in strong work ethics, dedication, patience and importance of customer satisfaction. Enjoys facing challenges and learning from them and believe that working with a great team of people is the most important aspect of a job.Specialties: Manage multiple areas of technology and multiple departments. Direct the development, implementation and administration of all IT. Perform Project management of IT initiatives. Ensure timely and accurate delivery of technology products and services. Create strategic goals and convert to easily implemented plans. Manage external vendors relationships and services.

Experience

1. Sr Desktop Analyst Imac Lead

   Verity Health System

   May 2017 — Present · O’Connor Hospital, CA

Education

• Heald College

  ASEE, Electronics Engineering

  1986 — 1988

• Skyline College

  Still working on it, Network Engineering-CSNE

  2005 — 2008

Skills

• Active Directory
• Troubleshooting
• Computer Hardware
• Blackberry
• Operating Systems
• System Administration
• Vmware
• Servers
• Hardware
• Windows Server
• System Deployment
• Norton Ghost
• Linux
• Virtualization
• Xp
• Tcp/Ip
• Dns
• Mac Os X
• Microsoft Exchange
• Windows
• Bmc Remedy
• Software Documentation
• Help Desk Support
• Printers
• Routers
• Windows 7
• Os X
• Technical Support
• Disaster Recovery
• Networking
• Software Installation
• Testing
• Laptops
• Storage
• Information Technology
• Telecommunications
• Citrix
• Group Policy
• Vmware Esx
• Vpn