Rikparna Ghosh
Senior Product Manager @CSAA Insurance Group
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WORK HISTORY
Senior Product Manager @CSAA Insurance Group
CA, US
As a Product Owner/Scrum Master, I was instrumental in leading the API development of Guidewire ClaimCenter and Policy Admin applications. My strong domain knowledge in insurance technology, combined with Agile methodologies, allowed me to effectively bridge the gap between business needs and technical execution.Managed and prioritized the product backlog, ensuring that the most valuable features were delivered first. Engaged with stakeholders to gather and clarify requirements, transforming them into actionable user stories.Developed user stories with detailed acceptance criteria, emphasizing user experience and business objectives.Established and communicated a clear product vision and roadmap.Led daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensured that the team followed Agile principles, promoting a culture of continuous improvement and collaboration.Acted as an Agile coach guiding development team in Agile best practices and helping to remove obstacles that impeded progress. Encouraged self-organization and empowered team members to take ownership of their tasks.Fostered strong communication between team and stakeholders, facilitating discussions to align expectations and address concerns.Provided mentorship to team members in Agile practices, helping them understand Scrum principles and improved the delivery capabilities. Conducted workshops on Agile methodologies, fostered a growth mindset within the team.Identified areas for process improvement, implementing strategies that enhanced team performance and productivity.Domain Knowledge:Developed a deep understanding of the insurance industry, particularly in claims management and policy administration. This expertise allowed me to identify pain points and opportunities for innovation within Exigen, GW ClaimCenter and GW PolicyCenter platforms.Guidewire Suite: Extensive knowledge of Guidewire products, including configuration, customization, and integration aspects.
EDUCATION
Kendriya Vidyalaya
High School
Haldia Institute of Technology
Bachelor's degree
SKILLS
ABOUT RIKPARNA GHOSH
With a robust foundation in Agile methodologies and insurance technology, my role as…
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