Rikki Teml
Associate Director - Customer Experience (Cx) @CBRE
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WORK HISTORY
Associate Director - Customer Experience (Cx) @CBRE
Working across all of CBRE Property Management UK as part of the CX team.
EDUCATION
The CX Academy
Professional Certificate in CX , Customer Experience
College of Estate Management
BCSC Diploma, Shopping Centre Management
SKILLS
ABOUT RIKKI TEML
Property Management ProfessionalDynamic and results-oriented property management professional with extensive experience in operations, customer experience, procurement, and project management within prestigious organisations. Adept at developing and implementing best practices, enhancing operational excellence, and achieving strategic objectives. A proven leader with a track record of fostering strong relationships and devising effective strategies to drive customer excellence.My expertise lies in:• Personal and Professional Development• Systems Development and Implementation• Customer Experience• Service Charge Management• Operations & Facilities Management • PPM and Refurbishment Projects • Stakeholder Engagement• Environmental Management• Marketing, Community, and Charity Initiatives• Team Leadership and Training• Performance Monitoring and ImprovementWith strong analytical, strategic planning, problem-solving, and communication skills, I am committed to delivering exceptional results and driving continuous improvement.
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