Rikin Patel
Desktop Support Engineer
- Role
- Desktop Support Engineer at IntelliPro
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Rikin Patel
Experienced IT Support Specialist with 3+ years of expertise in desktop support, system…
Experience
Desktop Support Engineer
Nov 2024 — Present · Raritan, NJ, US
Experience in supporting overall manufacturing / lab IT systems and IT devices.• Co-ordination for cable patching with Vendors or enable on demand.• Configure and deploy desktop workstation, phones and mobile devices• Assist with Help Desk related tasks including answering help desk phone, providing 1st and 2nd level IT support and incident ticket creation both in-person and remotely• Knowledge / Understanding of GMP and GxP• Basic Solve / Problem Solving capabilities (L1 level) for network devices which includes rack and stack• Solid focus on quality and attention to detail• Often Visit MLL (Manufacturing, Lab and Logistics) Site at daily bases.
Education
New Jersey Institute of Technology
Bachelor's degree
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