Riki D.
Sr. Process Executive @ Infosys | Master of Arts
- Role
- Sr Process Executive at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Riki D.
As a Senior Process Executive at Infosys, I focus on analyzing and interpreting complex foreign banking policies related to credit card issuance and management. My role involves advising stakeholders on strategies to expand credit card offerings into new markets while identifying opportunities for process improvement. I also contribute by providing training and support to teams, ensuring enhanced customer-centric service delivery. I hold a Master of Arts in English Language and Literature from Rabindra Bharati University, Kolkata. My experience in transaction risk investigation at Amazon allowed me to refine my abilities in problem-solving, logical reasoning, and ensuring compliance with legal standards. I am motivated by opportunities to drive innovation and collaborate on initiatives that enhance processes and deliver value.
Experience
Sr Process Executive
Sep 2025 — Present · IN
Analysing and interpreting complex foreign banking policies related to credit card issuance and management. • Advising stakeholders on strategies for expanding credit card offerings into new markets. • Identifying opportunities for process improvement, driving innovation within credit card operations. • Providing ongoing training and support to teams, enhancing customer-centric service delivery.
Education
Rabindra Bharati University, Kolkata
Master of Arts - MA, English Language and Literature/Letters
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